Our team (of Indians) is there to help you, answer your questions and support you in your daily use of YouTribe.
Any questions ? Do not hesitate to send them to us, our teams will be delighted to get to know you and answer your questions.
Our assistance center is at your disposal! If you want a faster response, use the support by logging in.
Do not hesitate to contact us to arrange an appointment or answer your questions regarding the YouTribe solution.
Frequently Asked Questions
We answer the most commonly asked questions before or during the use of YouTribe. You have more questions? Contact our support.
How does the trial period (60 days) work?
We’re giving you a 60-day trial period to experience YouTribe. During this period, you have access to a Medium Tribe Leader plan (30 influencers, 5 administrators, 12 months of history and priority support).
If you wish to obtain other conditions (more influencers, a dedicated “account manager”), you can contact us to define together the best options for your free trial.
When can I change my subscription?
You can upgrade or downgrade your subscription whenever you want and at no additional cost.
What type of support do you offer?
Our support team works Monday to Friday from 9 a.m. to 7 p.m. with an average response time of 30 minutes.
However, some of our subscriptions also have a dedicated “account manager”, which generally means a shorter response time.
What happens at the end of the 60 day trial?
If you are not satisfied with the functionality of YouTribe and you do not want to subscribe then nothing will happen. However, if YouTribe meets your expectations, you can subscribe to the services via the parameters of your tribe.
What means of payment are accepted?
We accept payment by credit card.
If you subscribe, your direct debit will take place every month on the anniversary date of your subscription.
Is the platform free for influencers?
Yes, YouTribe is 100% free for influencers. They can add as many networks as they want to better monitor and analyze their social activities.
YouTribe becomes chargeable when you want to centralize, compare and analyze an influencer group / tribe.
Still have questions ?